PRIVACY POLICY
Last Updated: 10 July 2025
At Overlayy Labs Inc. (“Overlayy”, “we”, “us”, or “our”), we are committed to protecting your personal data. This privacy statement describes how we gather, utilize, and safeguard your information. We give you control over your information and prioritize transparency. To stop unwanted access, we use strong technical restrictions and security measures. We're also committed to enhancing our privacy policies as technology develops.
Throughout this Privacy Policy, we will refer to you as “you” or “Customer”.
This Privacy Policy describes how we collect, use, disclose, and safeguard information about our Site and Services. This Privacy Policy describes how user information is gathered, handled, and provided along with your use of our website at https://overlayy.com/ (hereafter, referred to as “Platform”) and service (“Services”).
You agree to the terms and conditions of this Privacy Policy by using the platform or the Services. It is advised to review this privacy statement on a regular basis because it could be changed at any time, with or without prior warning. Capitalized terms not defined in this Privacy Policy have the meaning ascribed to them in the Term.
Information We Collect:
During the use of the Services, the Customer may give Overlayy specific personally identifying information (“Personally Identifying Information” or “PII”) so that Overlayy can identify and get in touch with the Customer, as well as create and manage the Customer's account. PII may include, but is not limited to, customer name, phone number, credit card or other billing information, email address, and mailing address. The Customer has the right to decline Overlayy's requests for PII at any time, but doing so may restrict Overlayy's capacity to offer services. Information that has been anonymized to make it difficult for a third party to identify a specific person is not regarded by us as personal information.
PII will be used for the following purposes:
To offer, manage and enhance services;
To gain a deeper understanding of the needs and interests of customers;
To personalize customer experience;
To send out service announcements;
To give customers additional information and offers from Overlayy or its affiliates; and
To safeguard, look into, and discourage fraudulent, harmful, unauthorized, or unlawful activity.
We use this information to process your requests, run, manage, analyze, and enhance our site and service, as well as to interact with you directly and offer services to you. We further use it to provide you with the features and functionality of the service. Additionally, we might send you Service-related emails or messages (e.g., account verification, payment confirmations, change or updates to features of the Service, technical and security notices).
The following are the ways in which we intend on using the information you give us:
Facilitate and enhance your use of the Services;
We may give information to third parties in order to enable the Service, but we only use it internally and for purposes pertaining to the Service, including Personal Information. Any information we gather may be used and kept by us to deliver and enhance our services.
We use the data to run, maintain, improve, and offer all features of the services, to deliver the information and services you request, to reply to your inquiries and comments and to assist service users.
We use the information to gain a greater grasp of visitor and end-user usage patterns and preferences, as well as to create new features, services and functionality. Perform research and analysis about and End User use of, or interest in, the Site, Services, and content provided by us, or products, services and content offered by others.
We communicate with you directly using the information we gather or receive. You might receive emails from us with newsletters, deals, and promotions. You will have the choice to modify your choices or opt out if you do not wish to receive such emails. Additionally, we use your information to send you emails about services (such as technical and security notifications, account verification, and confirmations and reminders for purchases and billing). For certain Service-related e-mails, the only way to opt-out is to terminate your account with Overlayy.
In order to permit the transmission of information that might be interesting, relevant, helpful, or of other interest to you, we may use information, including personal information. Create and provide advertisements and content based on your interests as shown by how you use the services.
Enforce our Terms of Service.
We may use aggregate and anonymized information for any purpose.
The unique identification number linked to your device (“Device ID”), mobile carrier, device type and manufacturer, phone number, and, based on your mobile device settings, your geographic location data, such as GPS coordinates (e.g., latitude and/or longitude) or similar information about the location of your mobile device, may be sent to us or collected and stored when you use a mobile device to access our service.
We use or may use the data collected through cookies, log file, device identifiers, location data and clear gifs information to: (i) remember information so that you won't have to enter it again during your visit or the next time you visit the site; (ii) provide custom, personalized content and information, including advertising; (iii) provide and monitor the effectiveness of our Service; (iv) monitor aggregate metrics like the total number of visitors, traffic, usage, and demographic patterns on our website and our Service; (v) diagnose or fix technological issues; and (vi) otherwise to plan for and enhance our services.
Cookies and Log Files:
Cookies are little data files intended to gather and retain user information that are sent to your web browser by a web server. We use cookies for a variety of purposes, such as identifying which version of the website a visitor has visited, tracking traffic trends, and determining how popular service options are. Additionally, cookies enable us to determine the overall number of visits and views for each webpage, variant, Account, and client sub-account, as well as to guarantee that visitors see the webpage variant they anticipate seeing if they return to the same website URL.
On Overlayy landing pages, first-party cookies are anonymous and cannot be used to personally identify a user. When you use the Site and Services, you agree to Overlayy using cookies, including third-party cookies, which Overlayy may use for analytics or other reasons.
You acknowledge that Overlayy is not liable for any negative effects resulting from your browser or other computer or mobile settings, and that you may not be able to use some parts of the Services if you disable cookies on your browser. You acknowledge that it is your responsibility to abide by all applicable laws, rules, and regulations in your jurisdiction or jurisdictions, including but not limited to those that mandate disclosure of cookie use. Overlayy disclaims all liability in this area.
How We Use The Information We Collect From You:
We analyze this information based on our legitimate interest in enhancing the Overlayy platform and ensuring a better user experience. Additionally, it is essential for fulfilling our contractual obligations to you effectively.
We take measures to guarantee that only personnel who require access to your personal data in order to perform their job responsibilities will have restricted and need-to-know access.
We might use the data we gather from you to give you the Services and to better understand, develop, and improve the Services.
Your personal information is never sold to outside parties
This includes, but is not restricted to, the authority to carry out studies, investigate how our users interact with the Services, track traffic patterns, and analyze trends.
We might use your personal information to reply to your queries, including billing and support-related ones.
In addition, we utilize your account information to manage your account, track payments and billing, create invoices, and handle account administration.
If we have sent you a commercial electronic message about our goods, services, news, or events, it is either because you have already given your express consent, we have your implied consent under General Data Protection Regulation (GDPR) laws, or the type of message is exempt from those laws.
You can choose not to receive this electronic commercial message.
We provide an opt-out function within all electronic marketing communications or will cease to communicate with you for this purpose if you email us at <insert an email id> and tell us not to communicate this information to you.
We may get in touch with you while you have an account with us to inform you of service changes and other significant service-related notifications, such as fraud and security alerts, service suspensions, overages, and outages.
You might not be able to opt out of these emails and messages since they are regarded as necessary, non-marketing communications.
We put a lot of effort into protecting the Services against fraud and misuse.
In order to respond to security incidents, claims of infringement of our rights or those of any third parties, to safeguard the rights, property, or personal safety of you, us, our customers, and the public, as well as required or permitted by law, we may utilize your personal data.
How We May Disclose Information We Collect From You:
We may employ third party companies and individuals to administer and provide the Service on our behalf. This includes, but is not limited to, processing credit card and bill payments, maintenance, administration, support, hosting, and database management services. These third parties are required not to disclose or use your PII for any other purpose and may only access it to carry out these duties on our behalf in compliance with this Privacy Policy.
As a general rule, we do not and will not sell, rent, distribute, or disclose your Personal Data without first obtaining your consent, unless otherwise allowed in this Privacy Policy.
This policy is not meant to restrict our use of data that has been anonymized and/or aggregated so that it can no longer be linked to a specific customer or service user (“Aggregated Data”).
Your personal information may be used to create aggregated data for internal use and selective dissemination with third parties.
Per Legal Requirements and Similar Disclosures. Your Personal Information, other account information, and content may be accessed, stored, and disclosed if we feel it is necessary or appropriate to: respond to your requests; protect your, our, or others' rights, property, or safety; or comply with law enforcement requests and legal process, such as a court order or subpoena. In order to respond to claims and legal proceedings (including but not limited to subpoenas), to ensure the public's or any individual's safety, or to prevent or stop any activity we may believe to be, or to pose a risk of being, unlawful, unethical, unauthorized, or harmful, Overlayy may disclose information about you to government or law enforcement officials or private parties as required by law.
Children's Policy:
According to applicable regulations, our services are not meant for anyone who are below the majority age. We do not intentionally gather personal data from children or minors, and users of the service (“Services”) /Platform are expressly prohibited from providing any personal data about a minor. Please get in touch with us right away at <insert an email id> if you are a parent or guardian and have any cause to think that your child has given us personal information. If we discover that children have provided such personal information without parental consent, we will take the appropriate action to remove it from our servers and systems.
Security:
We adhere to the requirements set forth by the relevant legislation and put in place the proper security measures to guard against unauthorized access to your personal information. We put in place administrative, electronic and physical privacy protection measures like role-based access restriction, password protection, and encryption. In order to protect your data, we have put in place a number of strategies, controls, rules, and methods. We continue to closely monitor these measures. We take every precaution to guarantee that your information is secure and available only to Overlayy. We are dedicated to offering suitable security measures to safeguard your private data. Nevertheless, no security system is flawless, and it cannot be guaranteed that your personal information will always be safe, including when it is being transmitted or stored on your device. There is always a chance that a third party could illegally enter the systems or obtain personal data in another way without permission.
Additionally, we disclaim all liability for the veracity of any information-personal or otherwise-that you submit to us or that is otherwise gathered from your use of the Services.
It is essential that you contribute to the protection and security of your personal information. Please be sure that the password you choose when creating an online account is tricky for someone to figure out and never share it with anyone else. You are in charge of using your account and maintaining the confidentiality of this password. Never select to have your password, login ID, or email address saved when using a shared or public computer, and always log out of your account before leaving. Additionally, you should utilize any privacy settings or restrictions that our platform offers.
Please take note that we are extremely concerned about identity theft and the “phishing” behavior. Information security is of utmost importance in order to assist prevent identity theft. We have never asked for or will never ask for your national identity number or credit card information in an unsolicited or insecure email or phone call.
Data Retention:
In addition to preventing fraud, collecting any fees owed, enforcing our terms and conditions, taking actions we believe necessary to protect the integrity of our website or our users, and performing other legally permitted actions, we may continue to keep some information related to your account even after you close it for analytical purposes and recordkeeping integrity. Furthermore, we are unable to guarantee the complete or irreversible deletion of your account information due to the complexity of the technology involved, nor are we able to give you any precise deletion timelines. Furthermore, the preservation of information that has already been given to third parties as specified in this Privacy Policy will be governed by the rules of those third parties.
Your Rights:
According to the applicable law, you remain protected by certain rights regarding your personal information. These could include the following rights:
access, verify, and review any personal information you may have given;
update any inaccurate or unnecessary personal information;
remove your personal information from the Platform's publicly accessible pages;
obtain your personal information in a portable format;
object to or limit any processing of your personal information that you may find objectionable;
In order to exercise these rights please contact us at our email address <insert an email id>.
External Links:
Links to other websites and services may be included in the service. We do not promote, authorize, or indicate that we are associated with a third party just because we provide a link to their website or service. We have no control over or liability for the conduct of third-party websites or services. Regarding the use or sharing of the PII you provide to other websites and services, their policies differ. We advise you to review the privacy statements and policies of the other websites and services you use.
Changes to this Privacy Policy:
This policy is subject to change at any time by Overlayy. We will update the “Last Updated” date above if we make any changes to this policy. You will be deemed to have accepted the updated Policy if you continue to use our Website, Platform, or Services after the changes have been published.
Acceptance of these Terms:
By using this Site you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Disclaimer:
Please be aware that any information (as defined below) that we obtain must:
be processed fairly and legally in order to provide the Services (as defined in the Terms of Service);
be obtained only for specific and legal purposes and not be used in any way that violates any applicable law or policy (“Applicable Law”);
be adequate, relevant, and not excessive in relation to the purpose for which it is required;
be able to be reviewed by the User from time to time and updated as needed; and
not retained for longer than is necessary.
WE SHALL NOT BE LIABLE FOR ANY LOSS OR DAMAGE SUSTAINED BY REASON OF ANY DISCLOSURE (INADVERTENT OR OTHERWISE) OF ANY DATA, IF THE SAME IS EITHER (A) REQUIRED FOR SHARING YOUR INFORMATION FOR LEGITIMATE PURPOSES; OR (B) WAS AFFECTED THROUGH NO FAULT, ACT, OR OMISSION OF THE COMPANY.
BY USING THE SERVICES, YOU EXPLICITLY ACCEPT, WITHOUT LIMITATION OR QUALIFICATION, THE COLLECTION, USE AND TRANSFER OF THE DATA IN THE MANNER DESCRIBED HEREIN.
PLEASE READ THIS PRIVACY POLICY CAREFULLY AS IT AFFECTS YOUR RIGHTS AND LIABILITIES UNDER LAW.
Grievance Redressal/ Support:
For any queries, grievances or concerns in relation to this Privacy Policy, please contact us at hello@overlayy.com.
We will endeavor on a best efforts basis to acknowledge your query/concern or grievance and provide further communication on the same as soon as possible.